Terms and Conditions

1.1 “Client” or “you” means any person, company, or organisation using our Website or services.
1.2 “Services” refers to entertainment booking, talent management, event coordination, and related offerings provided by Standing Ovations Entertainment.
1.3 “Entertainer” means any performer, musician, DJ, comedian, magician, or similar professional represented or booked by Standing Ovations Entertainment.
1.4 “Website” refers to www.standingovations.co.za and all associated digital platforms or pages owned by Standing Ovations Entertainment.

2.1 By using our Website or booking services, you acknowledge that you have read, understood, and agree to these Terms.
2.2 If you do not agree with any part of these Terms, please do not use our Website or services.
2.3 Standing Ovations Entertainment reserves the right to update or modify these Terms at any time without prior notice. The updated version will be published on our Website and indicated by a revised “Last Updated” date.

3.1 Standing Ovations Entertainment acts as an entertainment booking agent connecting clients with professional entertainers, including but not limited to:
3.1.1 Comedians, musicians, DJs, and bands.
3.1.2 Magicians, illusionists, and stage hypnotists.
3.1.3 Corporate speakers, MCs, and celebrity performers.
3.1.4 Specialty entertainers such as stilt walkers, jugglers, fire dancers, and others.

3.2 We provide assistance with sourcing, confirming, and managing entertainers for corporate functions, weddings, private events, festivals, and other gatherings across South Africa.

3.3 All bookings are subject to availability and confirmation from both the entertainer and Standing Ovations Entertainment.

4.1 All booking requests must be made in writing through our official communication channels.
4.2 A booking is only confirmed once the client has accepted a written quotation and Standing Ovations Entertainment has received the required deposit or payment.
4.3 Once confirmed, the booking constitutes a binding agreement between the client and Standing Ovations Entertainment.

5.1 All fees must be paid in accordance with the payment terms provided in the quotation or invoice.
5.2 A non-refundable deposit may be required to secure your booking.
5.3 Full payment must be received prior to the event date unless otherwise agreed in writing.
5.4 Failure to make payment within the agreed timeframe may result in cancellation of the booking.
5.5 All amounts are quoted in South African Rand (ZAR) and include VAT where applicable.

6.1 Cancellations must be submitted in writing via email.
6.2 Cancellation fees apply as follows:
6.2.1 More than 30 days before the event – 25% of total fee.
6.2.2 15–30 days before the event – 50% of total fee.
6.2.3 Less than 14 days before the event – 100% of total fee.
6.3 Deposits are non-refundable except in cases where Standing Ovations Entertainment cancels the booking due to unforeseen circumstances.
6.4 In cases of force majeure (e.g., natural disasters, pandemics, or government restrictions), we will work with clients to reschedule or provide a fair resolution.

7.1 The client must provide accurate event details including date, time, venue, and technical requirements.
7.2 The client is responsible for ensuring the safety and suitability of the venue for the entertainer’s performance.
7.3 The client must not request entertainers to perform acts that are unlawful, unsafe, or outside agreed terms.
7.4 The client must ensure all applicable permits, licenses, and authorisations are obtained for public performances.

8.1 Entertainers booked through Standing Ovations Entertainment are required to act professionally and adhere to performance agreements.
8.2 Entertainers are independent contractors, and Standing Ovations Entertainment is not liable for their actions outside the scope of the event or agreed performance.
8.3 Any issues regarding performer conduct or performance must be reported in writing within 48 hours after the event.

9.1 Standing Ovations Entertainment shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
9.1.1 Event cancellations due to causes beyond our control.
9.1.2 Any injury, loss, or damage resulting from performances or third-party acts.
9.1.3 Errors or omissions in marketing or promotional materials.

9.2 The client agrees to indemnify and hold Standing Ovations Entertainment harmless from any claims, damages, or legal expenses arising from the event or use of our services.

10.1 All content on our Website, including text, images, logos, and trademarks, is owned by or licensed to Standing Ovations Entertainment.
10.2 You may not copy, distribute, modify, or reproduce any part of our Website without written permission.

11.1 We are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) and General Data Protection Regulation (GDPR).
11.2 Personal information collected through our Website is processed in accordance with our Privacy Policy.
11.3 By using our Website, you consent to the collection and use of your data as outlined in that policy.

12.1 Neither party shall be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, acts of war, or pandemics.

13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
13.2 Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the South African courts.

14.1 For any questions, concerns, or requests relating to this Policy, please contact us at:

Standing Ovations Entertainment (Pty) Ltd

 Johannesburg, Gauteng, South Africa

    info@standing-ovations.co.za   

  www.standingovations.co.za