Privacy Policy

1.1 This Privacy Policy governs the processing of personal information collected through our Website, communication channels, and services.
1.2 By accessing or using our Website, you acknowledge that you have read, understood, and agree to the terms of this Policy.
1.3 We comply with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

2.1 We may collect and process the following categories of personal information:
2.1.1 Identity Data – name, surname, company name, and title.
2.1.2 Contact Data – email address, phone number, and physical or postal address.
2.1.3 Technical Data – IP address, browser type, operating system, device type, and usage patterns via cookies (see our Cookie Policy).
2.1.4 Marketing Data – preferences for receiving communications and information about your interactions with our marketing campaigns.
2.1.5 Transactional Data – details of bookings, enquiries, or payments processed through our Website or via direct contact.

3.1 We collect information in the following ways:
3.1.1 Directly from you when you contact us, make a booking, or subscribe to updates.
3.1.2 Automatically through cookies and analytics tools when you browse our Website.
3.1.3 From third parties or public sources, such as social media platforms or event partners, where permitted by law.

4.1 We use your personal information to:
4.1.1 Provide, manage, and improve our entertainment booking services.
4.1.2 Respond to your enquiries, process bookings, and fulfil requests.
4.1.3 Communicate updates, promotions, and marketing offers (only with your consent).
4.1.4 Personalise your experience and improve website functionality.
4.1.5 Comply with legal, accounting, and regulatory obligations.

4.2 We will not use your personal information for any purpose unrelated to our services without your explicit consent.

5.1 We process your personal data based on one or more of the following lawful grounds:
5.1.1 Your consent to receive communications or marketing.
5.1.2 The necessity of processing to perform a contract with you (e.g., event bookings).
5.1.3 Compliance with a legal obligation.
5.1.4 Our legitimate interest in improving our services and maintaining secure operations.

6.1 We do not sell or rent your personal information.
6.2 We may share information with trusted third parties where necessary to:
6.2.1 Deliver our services (e.g., booking entertainers or processing payments).
6.2.2 Maintain website functionality and analytics (e.g., Google, Meta).
6.2.3 Comply with legal or regulatory obligations.
6.3 All third-party service providers are bound by confidentiality and data protection agreements.

7.1 If we transfer your data outside South Africa, we ensure it is protected by appropriate safeguards compliant with POPIA and GDPR, including standard contractual clauses or equivalent legal mechanisms.

8.1 We retain your personal information only as long as necessary to fulfil the purposes outlined in this Policy or as required by law.
8.2 When data is no longer required, it will be securely deleted or anonymised.

9.1 We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
9.2 These measures include encryption, firewalls, secure servers, and restricted access to personal data.

10.1 Under POPIA and GDPR, you have the right to:
10.1.1 Access and request a copy of your personal information.
10.1.2 Correct or update inaccurate data.
10.1.3 Withdraw consent for marketing communications at any time.
10.1.4 Request the deletion of your personal information where legally permissible.
10.1.5 Object to the processing of your information in certain circumstances.

10.2 To exercise any of these rights, please contact us using the details below.

11.1 Our Website uses cookies and similar technologies to enhance user experience, track usage, and provide personalised content.

11.2 For more information, please refer to our Cookie Policy.

12.1 Our Website may include links to external websites not operated by us.
12.2 We are not responsible for the content, privacy practices, or security of such third-party sites. We encourage you to review their privacy policies before providing personal data.

13.1 We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
13.2 The most recent version will always be available on our Website with the “Last Updated” date indicated at the top.

14.1 For any questions, concerns, or requests relating to this Cookie Policy, please contact us at:

Standing Ovations Entertainment (Pty) Ltd

 Johannesburg, Gauteng, South Africa

    info@standing-ovations.co.za   

  www.standingovations.co.za